Privacy policy

The Privacy and Cookie Notice provides information on how Shop and shine collects and processes your personal data when you visit our website or mobile applications.

The data we collect, And why?

We collect your personal data in order to provide and continually improve our products and services. We may collect, use, store and transfer the following different kinds of personal data about you: Information you provide to us: we receive and store the information you provide to us including your identity data, contact data, delivery address, and financial data. Information on your use of our website and mobile applications: we automatically collect and store certain types of information regarding your use of Shop and shine marketplace including information about your searches, views, downloads, and purchases. Information from third parties and publicly available sources: we may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.

Cookies and how we use them?

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience. For example, we use cookies for the following purposes: Recognizing and counting the number of visitors and to see how visitors move around the site when they are using it (this helps us to improve the way our website works, for example, to make sure that users can find what they are looking for)—identifying your preferences and subscriptions, for example, language settings, saved items, items stored in your basket and Shop and shine membership. Sending you newsletters and commercial/advertising messages tailored to your interests. Our approved third parties may also set cookies when you use Shop and shine marketplace. It includes search engines, providers of measurement and analytics services, social media networks, and advertising companies.

Purpose of using this information

We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following: Registering you as a new customer. Processing and delivering your orders. Managing your relationship with Shop and shine. Enabling you to participate in promotions, competitions, and surveys. Improving our website, applications, products, and services. Recommending/advertising products or services that you might be interested in. Complying with our legal obligations, including verifying your identity where necessary.

Information access

We may need to share your personal data with third parties for the following purposes: Selling products and services: in order to deliver your products and services purchased on Shop and shine, we may be required to provide your personal data to such third parties. Working with third-party service providers: we engage third parties to perform certain functions on our behalf. Such as, fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service. Business transfers: as we continue to develop our business, we might sell or buy other services. In such transactions, customer information may be transferred together with other business assets. Detecting fraud and abuse: we release accounts and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with the law. When we share your personal data with third parties we require them to agree to use your data in accordance with the terms of this Privacy and Cookie Notice, our Privacy Policy, and in accordance with the law. only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.

Protecting user information

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties before recognizing their business purposes. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Shop and shine has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

User legal rights

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails and newsletters.

More about the privacy policy

If you are looking for more information on how we process your personal data, or you wish to exercise your legal rights in respect of your personal data,
please contact us through the following channels:
Call Us